Health & Social Care Committee: MPs investigate human impact of staff burnout in NHS and social care

Updated: Apr 15

The first session of the Health and Social Care inquiry into workforce burnout and resilience in the NHS and social care aimed to assess the scale and impact of staff burnout.

  • Watch Parliament TV: Workforce burnout and resilience in the NHS and social care

  • Inquiry: Workforce burnout and resilience in the NHS and social care

  • Health and Social Care Committee

The Covid-19 pandemic has brought unprecedented pressure on health and care staff, with reports pointing to a toll on wellbeing, at a time when staff stress and exhaustion levels were already on the rise. Dean heard from frontline workers, experts and senior leaders of the social care and NHS workforces on measuring burnout and its implications, including on absenteeism, mental health, staff turnover and ultimately patient safety. The session considered experiences of a wide range of health and care professionals including doctors, nurses and carers, hearing from frontline workers first-hand on the causes and impacts of burnout.

NHS England and Improvement officials were questioned on action taken to support the wellbeing of staff in the People Plan, and otherwise, as well as whether they can provide a response to the Committee’s recommendation to develop a comprehensive definition of workforce burnout in the NHS from its report into Delivering core NHS services during the pandemic and beyond.


Tuesday 20th October 2020 - remote participation by witnesses and Committee members

At 9.30am

  • Bernie Miller, Clinical Lead, Discharge Lounge, Lancashire Teaching Hospitals NHS Foundation Trust

  • Jo Da Silva, Care Worker, Agincare

At 10am (approx.)

  • Professor Michael West, Senior Visiting Fellow, The King’s Fund

  • Professor Martin Green OBE, Chief Executive, Care England

  • Caroline Waterfield, Director of Development and Employment, NHS Employers

At 11am (approx)

  • Prerana Issar, NHS Chief People Officer, NHS England and Improvement

  • Claire Murdoch, National Mental Health Director, NHS England and Improvement 

Further information

  • About Parliament: Select committees

  • Visiting Parliament: Watch committees