Coronavirus: Tourism & Hospitality Updates

Updated 16th July, 12.40. For the latest medical advice, visit

Government Guidance

Guidance for hotels and other guest accommodation

Guidance for the "visitor economy" e.g. hotels, accommodation, indoor and outdoor attractions

Guidance for pubs, bars and restaurants

FAQs released following the Prime Minister's announcement on 23rd June 2020

Government advice on how to register your business for the "Eat Out to Help Out" scheme for food outlets

Industry Guidance

Guidance from UK Hospitality for the hospitality sector

Information on VisitEngland's Good To Go certification scheme

Guidance from The Professional Association of Self-Caterers UK for Self-catering establishments

Guidance from Airbnb on enhanced cleaning protocols  - this is from their US business and will be releasing a UK version shortly.

Guidance from British Holiday & Home Parks Association (BH&HPA)

Guidance for swimming pools from

Information on the AA Covid Confident free certification scheme 


Please find below an email received that I thought may be of interest to you.

Kind regards, Dean


Dear Mr Russell,

I am writing to you to inform you of a newly launched initiative by VisitEngland to support tourism businesses in your constituency as they begin to reopen in line with Government guidance.
The ‘We’re Good to Go’ common industry standard and supporting mark provides a means by which businesses can demonstrate that they are adhering to Government and  public health guidance, have carried out a COVID-19 risk assessment, and  made sure they have the required processes in place.
The mark  will not only provide visitors with a visual signal that tourism  businesses have taken the necessary steps to reopen, but also provides  businesses with reassurance that they have followed (or in some cases  gone beyond) the guidance issued by the Government. The industry standard has been developed in partnership with Tourism Northern Ireland, Visit Wales and VisitScotland with input from 40 industry bodies as well as destination management organisations across the country.
I have attached a full briefing note for your reference, and you can access the scheme’s webpage here:
Alongside  the industry standard VisitEngland is also launching a Know Before You Go public information campaign to support tourism in England as  businesses start to re-open, reassuring visitors as restrictions are lifted by checking about what it is safe to do and when and sign-posting  to information about destinations and available services before travelling.
Please do share this scheme with your constituents, and remind them that we also offer a range of advice and support via our Business Advice Hub.
If you would like more information on any of our work, the scale of tourism in your area, or the impact COVID-19 is having on the industry, please do not hesitate to get in touch.

Kind Regards,

Rachael Farrington
Acting Head of Tourism Affairs



Here is the guidance for tourism and hospitality: Click here as well as the details of which businesses can reopen from 4th July: Click here



The Prime Minister has said today (19/06/20) on Sky News: 

“That will allow us to start making some progress on our plan and with the social distancing measures. When we go forward with our plan, we hope there will be more guidance out very shortly that will help hospitality prepare for that and implement social distancing in a safe way, while allowing people to go back to shops, hospitality, restaurants and everyone else."


The following has been shared by the Executive Chair of The Professional Association of Self-Caterers UK (PASC):

The professional self-catering sector in the UK have, in conjunction with the group below, produced the robust guidelines for cleaning protocolsThese can be found here These are free for any business to access and use.

It is really critical that self-catering businesses use these to create a Risk Assessment. They will need one not only to open, but in order to complete the online application form for the Visit England Good to Go Campaign that will go live (free to businesses) on the 18th June. So getting this out as far and wide as quickly as possible is key.

They are a collaboration between,

These are the same standards that will be included within the UKH documents as we as in the AA certification scheme and we believe the VE certification schem

Click here to find out more about PASC


This guidance is on how tourism and hospitality businesses could reopen.

The first set of guidance can be found in the attachment below.

The guidance here is not for everyone, but it will give an indication of the level of social distancing and hygiene that you may be required to implement in your own business as you plan for reopening.

The British Holiday & Home Parks Association (BH&HPA) has shared their guidance.  There will be official government guidance, but Ros Pritchard OBE, Director General of BH&HPA is heavily involved with this and the attached guidance will provide a good indication of how tourism and hospitality businesses will need to prepare to reopen.

Dean recognises that this continues to be a very difficult and uncertain time, but he has been work tirelessly to support you all through this, and we will get through this together!

Click here to find out more about the BH&HPA


Attachment Size
VisitEngland - We're good to go 210.49 KB
BHHPA HS considerations for holiday touring parks campsites in COVID-19 environment 1.14 MB